As part of our commitment to sustainability, Amazon is making millions of deliveries on foot or using electric cargo bikes across the country.

The Package Decision Engine, an AI model created by Amazon, ensures customer purchases arrive in the most efficient packaging available, while preventing damage and making deliveries easier.

Many Amazon customers in London, Manchester, Glasgow and now Belfast will receive packages delivered by more sustainable modes of transportation thanks to a series of new ‘micromobility’ hubs located in these cities, as well as many others across the world.

What are Amazon’s ‘micromobility’ hubs?

Micromobility hubs are physical centres within urban areas where packages are sorted before the final leg of their journey. They are usually located within delivery stations, which represent the last mile of Amazon’s order process.

Normally, packages arrive at these stations from nearby Amazon fulfilment centres before being loaded onto delivery vehicles and transported to your doorstep. Micromobility hubs facilitate electric cargo bike and on-foot deliveries, taking delivery vans off city centre roads and helping to improve air quality and alleviate congestion on city roads.

Amazon launches first micro-mobility hub for sustainable deliveries in the UK

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Millions of UK deliveries each year will be made from these hubs as part of Amazon’s commitment to reaching net-zero carbon by 2040. To achieve this, we are planning to invest €1 billion in the electrification and decarbonisation of our transportation network across Europe through innovations like micromobility hubs, which are now operational in more than 40 cities across the continent.

The investment includes £300 million in the UK alone and aims to promote innovation in the logistics industry. It will also encourage the development of public charging infrastructure, which will be key to helping the transportation sector reduce carbon emissions.

Amazon to procure 159MW from East Anglia THREE, developed by Iberdrola, when site becomes operational.

In 2023, Amazon launched a new open-source tool to identify priority locations for building electric charging points for heavy goods vehicles, which will accelerate the industry's shift towards sustainable transportation. Meanwhile, there are currently around 1,000 Amazon electric delivery vans operating on UK roads, along with nine fully-electric Heavy Goods Vehicles that have replaced traditional diesel trucks. Our goal is to have 100,000 electric delivery vehicles in service worldwide by 2030, helping to save millions of metric tons of carbon every year.

Where are Amazon’s UK micromobility hubs?

The expansion of our UK electric cargo bike fleet began with the launch of hubs in Manchester and London in 2022. There are now four hubs in London delivering millions of packages per year, from Wembley, Southwark, Croydon and Shoreditch - located in Amazon’s London HQ.

In 2023, the fleet expanded to Glasgow and, in 2024, Amazon launched its first Northern Irish micromobility hub in Belfast in the city’s Titanic Quarter.

An infographic showing the locations of Amazon's Micromobility hubs

Amazon’s commitment to sustainability

As the largest corporate purchaser of renewable energy globally and in the UK, Amazon has 29 operational on-site solar projects and enabled seven large-scale offsite renewable energy projects, with a capacity of more than 900MW in the UK. Once all projects are operational, they are expected to generate enough energy to power the equivalent of more than one million UK homes annually.

These include corporate purchase power agreements with a wind farm in Ballykeel, Co Antrim in Northern Ireland, which opened last year; Moray West Offshore Windfarm in Scotland; and East Anglia THREE offshore windfarm in Suffolk.

Read more about how Amazon supports sustainability projects around the world