Two Amazon employees review the machines at the innovation lab.

Inside Amazon's new European Operations Innovation Lab

Amazon's Operations Innovation Lab, located near Vercelli in the Northern Italian region of Piedmont, is an international centre for technological experimentation that seeks to improve employee working conditions, enhance the customer experience and make our processes more sustainable. And for the first time, it's now to open to the public.

The health and safety of our employees is our top priority

We’ve continued to invest in our robotics that help make our operations safer. We also offer apprenticeships in safety.

But don’t take our word for it. We encourage you to come and see for yourselves. You can book and tour and visit one of our fulfilment centres and find out more about our employees.

Operations Apprentice, Norman Quigg, pictured kneeling in an aisle at an Amazon fulfilment centre and pulling out a product while looking at the camera.

Amazon recognised as a Top Employer in the UK

The Top Employer acknowledges companies’ commitment to a range of different areas of HR, including people strategy, work environment, talent acquisition, learning, diversity and inclusion, wellbeing and more.