Amazon fulfilment centres awarded five-star safety rating by British Safety Council

• Two Amazon fulfilment centres in the UK have earned the British Safety Council's highest five-star safety rating.
• Both sites scored over 95% in comprehensive workplace safety audits.
• In the UK, Amazon's workplace injury rate is more than 75% lower than the warehouse industry average.

Two Amazon sites have been awarded the prestigious five-star safety accreditation from the British Safety Council, which is the highest outcome the organisation can award.

In 2025, both the Swindon and Sutton Coldfield fulfilment centres were awarded five stars following comprehensive audits.

Both teams achieved an exceptional score (over 95%) after auditors assessed factors including employee safety and wellbeing, regulatory compliance, and proactive risk management.

Mike Robinson, CEO at the British Safety Council, said: "To achieve a five-star grading following our rigorous occupational best practice Health & Safety Audit once is impressive – to do so twice, in such quick succession, demonstrates an organisation with safety excellence deeply embedded in its culture.

"These results reflect Amazon's proactive commitment to continuous improvement in its health and safety arrangements and managing risks to workers' health, safety, and wellbeing across its network."

For Swindon, the report highlighted a "strong and ever-evolving safety culture, supported by leadership commitment, data-driven systems, and an inclusive, people-first approach."

The audit added that BRS2 is "well-positioned as a benchmark for safety innovation both within Amazon's global network and across the wider logistics sector."

The report also noted that "95% of associates feel valued at work, exceeding the Amazon baseline of 92.2%" and praised the site for "exemplifying best practice in leadership engagement, associate wellbeing, ergonomics, risk management, and innovation in safety technology."

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The British Safety Council audit concluded that the Swindon fulfilment centre:

• Exemplifies best practice in leadership engagement, associate wellbeing, ergonomics, risk management, and innovation in safety technology
• Demonstrates a strong and ever-evolving safety culture, supported by leadership commitment, data-driven systems, and an inclusive, people-first approach
• Has achieved recognition within Amazon globally, coming "6th across the global Amazon organisation for 'Uplifting Safety' and 3rd globally for 'Workplace Experience'"

The audit of Amazon’s Sutton Coldfield fulfilment centre highlighted “exemplary best practice” and concluded that the health, safety, and wellbeing activities at the robotics building site “sets the industry benchmark for safety excellence, not only among Amazon facilities but across the entire warehouse and logistics sector."

The report author also stated that health, safety, and wellbeing “are not just compliance-driven priorities but core to [Amazon’s] organisational identity and long-term success – truly a pioneer."

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The British Safety Council audit concluded that the Sutton Coldfield fulfilment centre:

• Sets “a new benchmark for excellence within Amazon’s fulfilment network and the wider warehouse and logistics industry”
• Has a “commitment to continuous improvement, innovation, and inclusivity that positions [Sutton Coldfield] as a true pioneer in its field and a standout example of what operational excellence looks like in practice”
• “What sets [Sutton Coldfield] apart is its holistic, data-driven, and people-centric model where safety and wellbeing are not merely compliance requirements, but core strategic enablers”

Amazon UK Country Manager John Boumphrey said: "These consecutive five-star ratings from one of the world's leading health and safety organisations provide powerful validation of Amazon's approach to workplace safety across our UK network.

“Our 75,000 UK employees carry out hundreds of different roles at sites and offices across the country – and nothing is more important than their safety in the workplace. This commitment is part of our vision to be Earth's Best Employer. It’s woven into everything we do and these independent endorsements inspire us to continue seeking further improvements."

Both prestigious accolades also follow Amazon's RIDDOR (Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations) rating, which is more than 75% lower than UK warehousing businesses in 2023/24.

Amazon’s progress in creating a safer workplace is the result of investments of more than $1 billion globally in safety initiatives, technologies, and programmes since 2019. We obsess over every aspect of our working environment and continuously look for ways to make changes to improve safety and reduce accidents.

Amazon's state-of-the-art Sutton Coldfield fulfilment centre launched less than two years ago and employs approximately 2,500 people, while the Swindon facility, which launched in 2021, employs around 2,000. Both sites feature roles ranging from engineers and robotics specialists to health and safety professionals and operations teams who pick, pack, and ship customer orders.

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