![A man wearing a gray waffle weave shirt hands a white water bottle across a counter, to a man wearing a plaid button down. ](https://assets.aboutamazon.com/dims4/default/5bf0963/2147483647/strip/true/crop/1688x1125+74+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fd9%2F58%2F4c886f03445abc743efbc6220544%2F20190703kohlsreturns-js-01.jpeg)

# How to return an Amazon package for free with no box, tape, or label needed

*There are many ways Amazon will help get your return sent off for free including drop-off options at Asda stores, local Post Office branches, Evri, and now self-service kiosks at Morrisons stores nationwide.*

Our goal at Amazon is to make buying online as easy as possible. We know there may be times when the item you ordered didn’t work out as you hoped, or you simply decided it was no longer needed, so we make returns convenient and easy. 

We offer free, convenient returns on most items delivered in the UK, and more than 95% of customers in the UK have a free return drop-off point within 5km of their home. Customers should look for the “Free Returns” badge under the price on a product to confirm it is a qualifying item.

![A hand with orange nail polish holding up an Amazon gift card against a purple background](https://assets.aboutamazon.com/dims4/default/8337a32/2147483647/strip/true/crop/1115x743+188+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F1a%2Fdc%2Fb66cf13941bf934440dc669b5d4a%2Fgift-card-header.jpg)

- [How to buy and redeem an Amazon gift card](https://www.aboutamazon.co.uk/news/retail/how-to-use-an-amazon-gift-card)

Amazon customers can now return parcels using self-service kiosks in more than 350 Morrisons stores nationwide. The automated kiosks allow shoppers to return eligible items without labels or boxes whilst doing their weekly grocery shop. After starting a return through their Amazon account, customers simply scan a QR code at the kiosk, located next to Amazon Lockers or Customer Service Desks, and drop off their item — the entire process takes just a few easy steps. Customers can check availability at their local store using the Morrisons store finder tool.

Here are the convenient, free ways you can return an Amazon purchase or gift at more than 15,000 drop-off locations across the UK. Keep in mind that the specific return options shown in your account can depend on your location, the seller, the item, or the reason for the return.

## Step-by-step guide: How to use Amazon’s label-free, box-free returns

![Amazon parcels waiting outside a door](https://assets.aboutamazon.com/dims4/default/ab9f92f/2147483647/strip/true/crop/2000x1333+0+0/resize/767x511!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F2b%2Fb0%2F1b9217814f028acae9539a3410d9%2Fweb-hero-image-4-boxes-envelope-with-edited-logo.jpg)

1. **Initiate the return:** Visit the [“Your Orders” page on Amazon.co.uk](https://www.amazon.co.uk/gp/your-account/order-history?ref_=ya_d_c_yo) or use the Amazon Shopping app. Choose the item you’d like to return and select “Return or Replace Items".
2. **Select a return option:** Pick your reason for returning and choose a nearby drop-off location that supports label-free, box-free returns. Options vary by location, seller, and item.
3. **Get your QR code:** Confirm your drop-off location to receive a QR code via email or in the app. This replaces the need for printing a return label.
4. **Drop off your item:** Bring the item (in its original manufacturer’s packaging, if possible) and show your QR code at the drop-off point. There's no need to box or label it yourself.
5. **We handle the rest:** Our partners will scan your code, repackage the item, and ship it back for you completely free.

## Our free, no-box, label-free returns are available at:

- All Asda stores
- Most Morrisons stores
- Local Post Office branches
- Evri Drop Off locations

All return options will be clearly shown in the [Returns Centre](https://www.amazon.co.uk/returns) to ensure customers can select the available one that best suits their needs.

Customers can buy with confidence knowing Amazon has great selection, fast shipping, low prices, and easy returns.

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