{"@context":"https://schema.org","@type":"NewsArticle","contentId":"0000016c-3ddf-d1e5-affd-bfff04260002","url":"https://www.aboutamazon.co.uk/news/innovation/artificial-intelligence-is-the-secret-to-smart-operations","headline":"Artificial Intelligence is the secret to smart operations","description":"Amazon Chief Scientist, Russell Allgor, explains how machine learning keeps Amazon warehouses running smoothly.","datePublished":"2019-07-29T14:59:31.531Z","dateModified":"2019-07-29T14:59:31.531Z","author":[{"@type":"Person","name":"Amazon staff"}],"image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/461bf76/2147483647/strip/true/crop/1200x800+0+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fd8%2Ffd%2Fa8dc5d564a2a9f8bc83352a58973%2Fsmall-businesses-are-thriving-selling-on-amazon-marketplace.JPG","width":"300","height":"200"},"articleBody":"![Small businesses are thriving selling on Amazon ](https://assets.aboutamazon.com/dims4/default/461bf76/2147483647/strip/true/crop/1200x800+0+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fd8%2Ffd%2Fa8dc5d564a2a9f8bc83352a58973%2Fsmall-businesses-are-thriving-selling-on-amazon-marketplace.JPG)\n\n# Artificial Intelligence is the secret to smart operations\n\n*Russell Allgor, Chief Scientist for Amazon’s Worldwide Operations, explains how machine learning keeps Amazon warehouses running smoothly.*\n\nAs Chief Scientist for Worldwide Operations at Amazon, Russell Allgor helps to create systems that deliver customer orders in the most efficient way possible. An integral part of this process is the relationship between Amazon’s [Fulfilment Centres](https://www.aboutamazon.co.uk/amazon-fulfilment/fulfilment-in-our-buildings) and our systems guided by artificial intelligence and machine learning.\n\nIn this video, Russell explains how AI and data enable Amazon to deliver the best customer service in the world.","publisher":{"@type":"Organization","name":"About Amazon","url":"https://www.aboutamazon.com","sameAs":["https://x.com/amazonnews","https://www.linkedin.com/company/amazon","https://www.instagram.com/amazonnews"],"logo":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/bd/8f/88e7b0314cc2bd05b9de3155a0fe/amazon-news.svg"},"parentOrganization":{"@type":"Organization","name":"Amazon","url":"https://www.amazon.com","sameAs":["https://www.wikidata.org/wiki/Q3884","https://en.wikipedia.org/wiki/Amazon_(company)","https://x.com/Amazon"]}}}