At Amazon, we strive for a culture of safety above all other priorities. We ensure associate safety through open dialogue and a two-way feedback system, operational meetings, new hire orientation and on-the-spot training. New process development begins with safety and has safety metrics and audits integrated within each program.
Leaders in our facilities apply high standards of safety performance each day and proactively work with associates to reduce physical risk through coaching, ergonomic training, and through the design of processes, equipment and work areas.
Amazon’s dedication to innovating on behalf of customers is the same philosophy we have for associates in our buildings. We use innovation and technology to support our teams and make their workplace safer. We seek input through multiple channels to understand what associates might need and what changes could improve their experience.
An example of the two-way feedback we employ across the network is our Safety Leadership Index to collect direct feedback from associates – full-time, part time, seasonal and temporary – to better understand areas for improvement. Using data collected from employees on a near daily basis, we improve our safety practices and enhance the working environments of our facilities in matters both large and small. We are always seeking ways to improve, and we are willing to learn from our associates and regulatory partners, but we also have many safety programs of which we are proud.
Safety is top of mind every single shift. Every meeting starts with a safety tip, associates are encouraged to call out safety concerns through our Safety Saves program, employees in our facilities wear highly visible reflective vests in dedicated areas, onsite AmCare employees are CPR certified and medically trained, and leadership teams – consisting of managers and hourly employees alike – take daily tours to evaluate safety measures. Training is a constant experience inside our buildings, especially when new technologies are introduced. Safety training is the first order of business.
We encourage anyone to come see our dedication to safety for themselves by taking a tour at one of our fulfilment centres — learn more at http://amazonfctours.com.